What types of shipping are available?
SmokeStik offers a variety of shipping methods to suit most all needs. We can and do ship to hotels, camp grounds, post office boxes and military addresses. When FREE SHIPPING is offered it will always be sent the most economical way. There is no free UPS shipping. Free Shipping is First Class USPS and will take from 3-6 days to arrive. First Class USPS does come with a tracking number.
Priority Shipping is USPS and guaranteed by the USPS to arrive within 72 hours. (EXCLUDING SUNDAY AND HOLIDAYS) However, our experience is that if you live on the East Coast you will have your order in 24-48 hours. Priority Shipping always has a tracking number and you are advised to track your own package. If you have not received it within 72 hours, then you should check your tracking. Priority packages should be delivered with your regular mail.
Express Shipping is USPS and guaranteed to arrive within 48hrs. (EXCLUDING SUNDAY AND HOLIDAYS) Express shipping is NOT overnight shipping. Although typically it does arrive within 24 hours, that is not a guarantee. Express packages ARE delivered on Saturdays. Express packages should be delivered with your regular mail.
UPS is made available for those people who may not get their mail delivered to their home and want their package delivered to their door. UPS is almost NEVER the right choice if speed of delivery is your goal since they operate based on business days and do NOT deliver on Saturdays. Here is how a typical UPS order can go wrong...
The customer is excited to receive their new kit or they have let themselves run out of cartomizers and need some in a hurry. They place an order on a Thursday AFTER 2 p.m. EST. They pay for UPS 2nd Day Air thinking they will receive their package on Saturday. In reality, you will be lucky to get your package by the following Tuesday. That is how UPS works. If you place an order on a Monday morning and request 2nd Day Air even though we fill the order that day and take it to the UPS depot, UPS may or may not put it on a truck that day. So you might get the package Wednesday or you might get it Thursday. Even UPS Overnight frequently takes two days. Please do not choose UPS thinking it will be faster. It almost never is.
We do not offer FedEx delivery at this time.
I hope this explains how our shipping works so you can plan your purchases in advance. Things can and do go wrong that are beyond our control so it’s always a good idea to order your cartomizers while you still have several days' worth left. SmokeStik Disposables can be a great way to bridge the gap in an emergency if you do run out of cartomizers.
Do Electronic Cigarettes have an on/off switch?
How to Change a Cartomizer?
Why choose SmokeStik?
The No-Hassle 30 day money back policy is something we can offer because we are confident in our ability to please our customers right from the get-go. Having an extremely low rate of return for refunds is indicative of our commitment to pleasing our customers right from the start, along with the willingness to help them with any issues they may have in learning to how to use the product. Our customer service staff is second to none when it comes to making themselves available to questions or issues with any aspect of a customer's purchase. This includes the answering of emails in a timely fashion and helping someone make a decision on what might suit them best for their lifestyle. Our phone/email support staff is courteous, friendly and knowledgeable when responding to a question about the SmokeStik® product line. While SmokeStik® may not be the cheapest product on the market, we feel that we more than make up for the slight price premium by offering outstanding quality, support, and ease of use of our products.
One question that you may be asking yourself is "Am I paying more for SmokeStik® products because of celebrity endorsements?" The answer to that is a simple NO. None of the many celebrities that use our products are paid to do so; they choose SmokeStik® because of our reputation as the premier brand of E-Cigarette and they want the best quality product on the market. Simply put, celebrities are fans of our products just like our loyal customers from every walk of life. Many of our celebrity SmokeStik® users were introduced to our product through simple word of mouth endorsements from other high profile celebrity users They are fans of SmokeStik® and they introduce our product to their friends and colleagues because they are excited about what we offer. This interesting relationship between SmokeStik® and high profile people has enabled us to do some special things such as the PitBull model that benefits Katherine Heigl's Compassion-Revolution. This project is important to SmokeStik® because we feel that we can help make a difference by supporting a cause that often gets overlooked in our community. Pet overpopulation is something that Katherine Heigl is passionate about, and we are happy to help out in any way we can. Our donation to her cause with some of the proceeds from the sale of the Pitbull line of SmokeStik® helps address this issue and make a difference in the community.
What is a Cartomizer?
The cartomizer offers a number of benefits over the old atomizer method:
- Cartomizers give you significantly more puffs than the atomizer and cartridge method. One cartomizer is equivalent to approximately 200+ puffs.
- SmokeStik® cartomizers produce more vapor and a more realistic feeling.
- Cartomizers are disposable and eliminate the need for an atomizer, making the SmokeStik® easier to use as it is now only a 2 piece product.
- Fantastic and pleasurable taste that simulates the pleasure you are accustomed to without tar, carbon monoxide, or known carcinogens of traditional cigarettes.
We find that most people like the cartomizer system over the older cartridge system. Although it is a bit more expensive at the outset, you do get much more smoke and many more "puffs" from the new system. A cartomizer is a combination of an atomizer and a cartridge. It works in the same manner as atomizers except they are disposable units which are not meant to be refilled (although some users do manage to refill them). We don't recommend refilling them because the heating element is disposable and long term use may result in burning of the wick. A cartomizer offers several advantages over an atomizer. Firstly, a cartomizer is easier to use (you just simply screw the cartomizer onto the battery and your SmokeStik® is ready for use). Secondly, cartomizers last longer than prefilled cartridges in terms of puff count. Also, you get a lot more vapor and do not need to inhale as strongly. SMOKESTIK'S NEW FACILITIES: SmokeStik® has recently opened a new warehousing and distribution facility in the USA in response to growing demand. The new facilities will allow SmokeStik® to assemble and ship higher volumes with greater efficiency.
What is a SmokeStik?
A SmokeStik® is a revolutionary device that resembles a traditional cigarette and re-creates the pleasures of smoking, including simulated "smoke", without the tobacco, tar, and many of the chemicals that are found in a traditional cigarette.
It is one alternative to traditional cigarette smoking that for the first time allows the smoker to go through all the motions. It does not have carbon monoxide, tar, or any other known cancer-causing chemicals found in traditional cigarettes and cigars. An electronic cigarette is essentially litter-less in that it is free of ashes and stubs, unlike traditional cigarettes. The SmokeStik® has no open flame and is cool to the touch, greatly reducing potential bodily injury and property damage. What you are "smoking" is a mist or vapor. This vapor is created as liquid glycerine, propylene glycol, and food grade flavorings are vaporized by a tiny component called the atomizer. When you want the best quality and a company that will stand behind you, there's only one choice: SmokeStik®. It's the reason more than 200 celebrities and other high-profile persons use our product on a daily basis.